How Airport Lounges Enhance Customer Loyalty: Insights for Financial Brands
BARE Philippines CSR: Spreading Joy and Preserving the Planet 🌏
Entertain Me: AI’s Role in the Hospitality Industry’s Evolution
BARE International Commits to Giving Back through Charitable Donations and Corporate Social Responsibility Initiatives
BLACK FRIDAY TRENDS 2023: WHAT THE NUMBERS REVEAL
HAPPY HALLOWEEN – HERE ARE SOME SCARY CUSTOMER EXPERIENCE STATS
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BREAST CANCER AWARENESS MONTH: BARE INTERNATIONAL SURVIVORS SHARE THEIR PERSONAL JOURNEYS.
In the month of October, many people are excited about the fall season and the upcoming holidays, showing colors of red, orange, and brown. Along with those traditional colors are shades of pink, to symbolize Breast Cancer Awareness Month (BCAM). For the entire month of October, the annual campaign increases awareness of breast cancer, supporting those who have been affected, around the world. Read more
CLOSING THE GAP BETWEEN CUSTOMER EXPECTATION AND EXPERIENCE.
As a business owner, it’s critical to understand how expectations are evolving and how to adapt business strategies to effectively close this gap. Read more
5 WAYS TO CELEBRATE YOUR CUSTOMERS AND EMPLOYEES ON CUSTOMER SERVICE WEEK.
Fresh off the back of CX Day, Customer Service Week starts next week! Here’s BARE’s top 5 ways you can celebrate with your employees and consumers. Read more
TELL US WHAT #IMACUSTOMER MEANS TO YOU FOR A CHANCE TO WIN!
CX Day is October 1st! Read more
5 REASONS TEXT MESSAGING IS GREAT FOR CUSTOMER SUPPORT
There are many ways to communicate with your customers, but if you’re running a business that relies on quick interaction with consumers, a more reliable, faster method may be needed on mobile devices. Text messaging makes your company a more convenient and personable choice over your competitors. Read more
FOUR WAYS AI IMPROVES THE CUSTOMER EXPERIENCE IN RETAIL
Even in times where traditional brick and mortar shops are facing increasing competition from online shops, the real-world shopping experience is still relevant. Artificial intelligence (AI) is now being used to chart a customer experience journey that fits the demanding expectations of retail consumers. Read more
THE TRUE VALUE OF CUSTOMER EXPERIENCE RESEARCH
The race to own customer experience is on! Customer experience research (CXR) is the process of collecting data regarding the experience customers have with a company. As straightforward as it may sound, CXR is a complex equation that goes as deep as the data will allow.
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FOUR WAYS TO PREVENT COSTLY CUSTOMER CHURN
Bad customer service is costing businesses BILLIONS. $537 billion to be precise, according to Vision Critical. With today’s technology when a bad interaction is shared in an instant, businesses cannot afford a negative customer experience. Read more
IMPROVING CUSTOMER EXPERIENCE IN THE AIRLINE INDUSTRY
Since the Wright brothers first flew Kitty Hawk in 1903, airplanes have come a long way. However, despite the many advantages of air travel, customer service is one of the few things airlines are rapidly tarnishing their reputation over.
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