Data-Driven Decisions: Boost Your Business
The Importance of the Mystery Shopper’s Perspective
Uncover the Truth About Your Customer Experience with Mystery Shopping
Discover How Surveys Can Revolutionize Your Customer Experience
How Airport Lounges Enhance Customer Loyalty: Insights for Financial Brands
BARE Chosen as ‘Shopper’s Choice 2018’!
BARE International is proud and humbled to be chosen, for the second year in a row, as a preferred Mystery Shop Company for shoppers around the world. Read more
Founding partners attribute high standards of quality and innovation to BARE International’s past, present and future success
Final Interview part 4 – Parlaying yesterday’s achievements into a thriving tomorrow.
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How to Excel in B2B Customer Experience
We all know several of the standard ways to improve customer service apply mainly to B2C (business-to-consumer) companies, which sell a product or service directly to the consumer. But why is it so important in 2018 to recognise the importance of B2B (business-to-business)?
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Evolutions in Customer Experience Research: Shifts in Mindset Drives Key Changes in 2018
Searching for a deeper understanding of the customer experience.
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Industry leaders Mike and Dale Bare share their 30-year perspective on customer experience research.
Part 3: Shaping the industry to align with evolving client needs. Read more
Why Customer Service and Hospitality are the Perfect Match
Customer service is the essence of the hospitality industry. So why do the two go hand-in-hand? Read more
Founders of BARE International reveal hurdles and triumphs on their road to success.
Part 2: Going global and the impact of 9/11.
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Why Use Mystery Shopping?
Mystery Shopping is a well-known method of customer research. It’s not about spying on businesses or catching staff doing wrong. It is about the experience a Shopper receives.
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Learn how this global leader in customer research grew from a two-person, home-based office to a prominent worldwide enterprise.
Bare International founders share their incredible journey and secrets to their success in a 4-part series Interview. Read more
3 Steps for Better Customer Service
What is the most important thing you can do to improve relationships with your customers? The answer is as obvious as it is overlooked: improve customer service. No matter how great your product is or how talented your staff are, one of the things that customers are most likely to remember is the interaction they have with your company and the overall experience they take away.
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