How Airport Lounges Enhance Customer Loyalty: Insights for Financial Brands
BARE Philippines CSR: Spreading Joy and Preserving the Planet 🌏
Entertain Me: AI’s Role in the Hospitality Industry’s Evolution
BARE International Commits to Giving Back through Charitable Donations and Corporate Social Responsibility Initiatives
BLACK FRIDAY TRENDS 2023: WHAT THE NUMBERS REVEAL
DOES YOUR STORE’S CUSTOMER EXPERIENCE LIVE UP TO YOUR MARKETING PROMISES?
‘As consumers, we want to be recognized and catered to, and we can always use more convenience and positive experiences – especially during a time when there’s more uncertainty than usual.’ BARE shares an article by David Fletcher for Business.com with customer experience and marketing promises. Read more
3 LASTING CHANGES TO GROCERY SHOPPING AFTER COVID-19
‘Grocery stores have long been a staple of the global economy. But it wasn’t until the Covid-19 pandemic that most people realized just how vital they are.’ BARE shares an article by Blake Morgan for Forbes with changes to grocery shopping experiences. Read more
REVIEWS COUNT – GIVE YOUR CUSTOMERS SOMETHING TO TALK ABOUT
‘Every business has reviews. It’s more obvious in the retail and B2C world, but even B2B companies are reviewed by their customers.’ BARE shares an article by Shep Hyken for Forbes with the importance of customer reviews. Read more
RESTAURANTS ARE SETTING UP SHOP IN EMPTY HOTEL SUITES
‘Chefs are pushing aside the beds and redefining the meaning of a private dining room.’ BARE shares an article by Kate Krader for Bloomberg with private dining in select rooms. Read more
HOW LUXURY DEPARTMENT STORES ARE NAVIGATING THE HOLIDAY SEASON
‘Comfort shopping; revenge shopping. Call it what you will. Department stores across the world are counting on consumers wanting to spend more money than usual, particularly on luxury, in the narrow countdown to Christmas, putting some gloss on sales figures after a staggeringly bleak year.’ BARE shares an article by Kati Chitrakorn for Vogue Business with some ways department stores are rushing to boost Christmas spending. Read more
CAN AI IN WEB DESIGN IMPROVE CUSTOMER EXPERIENCE?
‘Artificial Intelligence and Customer Experience are both quite popular in the business industry today. While one promises the exponential possibility of growth and modernization, the other denotes the importance of customers in business growth.’ BARE shares an article by Pratip Biswas for IoT For All on AI and CX.
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CUSTOMER EXPERIENCE AUTOMATION – THE NEXT BIG THING IN HEALTHCARE?
‘Customer experience is everything, especially for healthcare businesses. However, there seems to be a gap between healthcare providers and their consumers.’ BARE shares an article for Managed Healthcare Executive on CX automation in healthcare. Read more
THE USED CAR BOOM IS ONE OF THE HOTTEST COVID-19 MARKETS FOR CONSUMERS
‘Covid-19 has led to an increase in used car sales as people avoid mass transportation and are more sensitive to auto cost in the recession. Consumers can now find greater inventory of used vehicles online, and dealers are accelerating digital efforts too, but it can come at a premium and demand is driving up prices.’ BARE shares an article by Eric Rosenbaum for CNBC on trends in the used car market. Read more
THROUGH THE RETAIL LENS: THE CURBSIDE CUSTOMER EXPERIENCE
‘When a customer no longer has to enter the store, the retailer has lost every touchpoint that exists within the store environment.‘ BARE shares an article by Sandy Smith for NRF on BOPIS (buy online, pick up in store) and curbside customer experience. Read more
HOW RETAILERS ARE USING TECH TO TAKE THEIR IN-STORE CUSTOMER EXPERIENCE ONLINE
‘The COVID pandemic has had a devastating impact on high street retail, with in-store footfall continuing on a downward spiral in markets all over the world, and retailers forced to accelerate their move into e-commerce.’ BARE shares an article by Alison Coleman for Forbes on bridging the gap between in-store CX and mass migration to online sales. Read more