Partner with The Leading
Customer Experience
Research Company

Completing more than 250,000 evaluations per year across over 165 countries, BARE is the most trusted name in customer experience research.

FOR BUSINESSES

Let's talk about evaluating your customers' experience.

FOR MYSTERY SHOPPERS

I WANT TO EVALUATE MY COMPANY

BECOME A MYSTERY SHOPPER

WHY BARE INTERNATIONAL?

FREE TRIAL

If you are interested in a better level of service in your company,

we offer a complimentary evaluation of your business.

EXPERT TEAM

Our specialist consultants will work with your team to help to develop an effective CX initiative based on your business needs.

CX MEASUREMENT

We develop a customized and measurable programs aimed at helping your company find the areas in need of improvement.

GLOBAL COVERAGE

We are 13 offices located across 165 countries and support more than 30 different languages.

CUSTOM RESEARCH SOLUTIONS FOR YOUR UNIQUE BUSINESS NEEDS

CUSTOMER FEEDBACK

MYSTERY SHOPPING

GEOTARGETED SURVEYS

Evaluators mimic natural customer behaviors and record their experiences at various touch points through the customer journey.

Customer Feedback Surveys provide you instant results and allow for customer incentives in exchange for completing surveys.

We collect unbiased, real-time data to help you evaluate and improve the shopper journey to drive sales.

ON-SITE AUDITS

BUSINESS INTELLIGENCE REPORTING

ONLINE REPUTATION

Our experienced team of data scientists to present comprehensive insights from your 1000s of business-critical data points.

View all reviews by real customers across over 50+ review and social media platforms including Yelp, Google, TripAdvisor, and more.

Depending on your business needs, we provide audits to assure parameters -- including updated safety guidelines -- are being met.

ABOUT US

OVER 30 YEARS OF EXPERIENCE SUPPORTING BUSINESSES LIKE YOURS

Your business challenges are unique. Our proven success across industry categories stems from asking the right questions to help you address the challenges you face everyday

Businesses like yours come to us to find answers, and stay with BARE because we build relationships and custom, long-term solution programs.

Our average client relationships last beyond 8 years, compared to an industry average of 2 years.

250k+

13

165 Evaluations
Completed Yearly

Offices Around
the World

Countries in the BARE Network

Don't know where to start?

As a leader of customer experience insights, our main goal is to be available as a true partner, to provide the support you need for success, including free consultations on your CX program design.

FREE CONSULTATION

OUR HAPPY CLIENTS

“BARE audits are an integral part of our controls at my hotel. While we are able to train staff on an ongoing basis, it is great to receive feedback from an external party that will either guide you in the right direction or confirm that the controls are in place and working well. I would recommend that all hotels sign up with BARE.”

Raddison Blu

Hospitality

"BARE is very flexible, can kick off a program on short notice, and adapt to any AD-HOC changes or requests. We have created a pleasent relationship with BARE'S staff with the program"

Nissan

Automotive

BARE International restored faith in mystery shopping programs. The quality of their job proved us that this is something worth doing.”

The Body Shop

Retail

“The program and service which BARE offers is meeting our requirements and gives us better insight of each restaurant. A global partner for customer excellence!”

Five Guys

F&B

“If I have to describe BARE in one work I would say they are professionals! The process, right from setting up the audits, to conducting and evaluating it is handled very efficiently. All TATs are maintained and every communication is right on time.”

Apple Maple

“We have worked with BARE international for doing mystery audits and have found very good inputs which helped us in getting our process and products corrected. It helped us in improving our customer experience.”

Nykaa

Ecommerce Retail

"BARE has been instrumental in the ongoing development, evolution, and execution of our Quarterly CX Assessments and annual Brand Audits. They have conducted over 50,000 assessments per year for Shell, across a variety of markets worldwide. Throughout our partnership, BARE teams have been thorough, detailed, responsive, and available to us at all levels – market by market, globally, or directly."

SHELL

Gas

"We are very happy to work with you as your services are up to mark and help us to grow our business. Thanks for the time and expertise it takes to create this offer."

Shrimp Shack

F&B

Awards & Affiliations

HOW MUCH ARE CUSTOMER SERVICE ISSUES COSTING MY BUSINESS?

BARE’s Customer Experience Research provides actionable answers.

GET A COMPLIMENTARY EVALUATION FOR YOUR BUSINESS

Certain restrictions may apply.

Partner with The LeadingCustomer ExperienceResearch Company